Resident Support

    Resident Guide

    Your one-stop reference directory for pool guidelines, HOA documents, direct board representation, and common community answers.

    Charleston Management contacts

    Account Manager

    Aldan Breedlove

    Phone: (919) 847-3003

    Email: info@charlestonmanagement.com

    Fax: (919) 848-1548

    P.O. Box 97243, Raleigh, NC 27624

    Service & Operations

    Office Hours

    Monday-Thursday: 9am-5pm

    Friday: 9am-12pm (remote)

    Saturday-Sunday: Closed

    Emergency ServiceFor immediate emergencies, call 911. After-hours HOA issues: (919) 847-3003, option 3

    Published pool guidance

    Pool Hours & Access

    Seasonal pool closure: September 27, 2026. Charleston Management reported the pool access system offline on September 9, 2026 at 2:03 p.m. Eastern. AT&T was expected to assess the issue; restoration has not been verified. Management said it would update residents when access was restored. The standing daily hours do not guarantee access. Check with management before heading to the pool. Last confirmed: September 9, 2026 at 2:03 p.m. Eastern. Contact management for current closures.

    Access outage reported

    Standing daily hours

    May7am - 8pm
    June - August6am - 9pm
    September7am - 8pm

    Quick reminders

    • Key fob access only for Longleaf Estates residents
    • No lifeguard on duty; swim at your own risk
    • Children under 12 require supervision by a responsible adult age 18 or older
    • Resident must accompany up to 4 guests
    • Pool and playground rules live in the official PDF

    Get or replace a key fob

    These are instructions, not an online application. This site cannot check your account, submit paperwork, or confirm fob activation.

    1. Check your HOA account. Fobs are issued for accounts in good standing. Review your account in the Resident Portal or ask management about your eligibility.
    2. Find the current form in your portal. The August newsletter directs residents to Community Information → Property Information → Pool Rules/Key Form. Complete the required resident details. The linked PDF is also available as a reference: Open the pool rules and key fob form (PDF).
    3. Follow management’s submission instructions. Submit through the homeowner portal as directed in the August newsletter, or ask Aldan for help. Confirm the current fee and keep a malfunctioning fob until management confirms how to replace it.Email Aldan Breedlove

    Only Charleston Management can confirm receipt, payment requirements and activation. Opening an email draft does not submit your application.

    Neighborhood Heritage & History

    Community Development Facts

    Longleaf Estates is designed as an integrated residential community with a focus on pedestrian-friendly infrastructure and high tree conservation standards.

    • Phases 7 & 8: Encompasses 21.71 acres, featuring 80 single-family lots and 5 preserved open spaces.
    • Lot Dimensions: Strict 5,500 sq ft minimum lot sizes with a deep 90 ft+ depth layout.
    • Pedestrian Infrastructure: Premium 6-foot wide concrete sidewalks constructed along Longleaf Estates Dr, Douglas Fir Dr, and Macedonia Place Dr for high walkability.
    • Community Zoning: Standard R-10 Conditional Use (R-10 CU) within the Forestville Community Area Center (CAC), protecting local watersheds, tree conservation areas, and stormwater buffers.

    Historical Graveyard Preservation

    The neighborhood contains a historic cemetery. Leah Riehl’s July 19, 2023 research proposes a possible connection to the Raines, Rains or Ranes family; the identities of those buried there are not established by that report.

    The report discusses nearby historic properties as comparisons, not as proof that those families are buried here. Read the source report for its evidence and unresolved questions.

    Board roster

    Names and roles confirmed by the site owner on September 9, 2026.

    ES

    Ela Sloane

    President

    MB

    Michelle Bosse

    Vice President

    BC

    Brett Cashman

    Treasurer

    AQ

    Astrid Quander

    Secretary

    WS

    Will Sigmon

    Member At-Large

    Frequently asked questions